Card

SFE Workshops
On-Demand
Webinars

None at this time.

Introduction to Cards

On-Demand - AAP Credits 1.0

Credit cards are no longer just about "credit." Debit, pre-paid, payroll and other cards continue to evolve. Multiple regulatory changes are affecting the ever-changing world of plastic. Understanding card processing has become more essential. Join us for this informative webcast as we discuss the fundamentals of card processing. This is a basic overview of Cards and is intended for individuals new to card operations, front line staff and individuals wanting to learn more about cards.

Navigating Debit Card Disputes: From Reg E Compliance to Network Chargeback Rights

On-Demand - AAP / APRP Credits 3.6

Debit card transaction volume and value is increasing so it’s no surprise that your disputes are, too. Over time the claim reasons, recovery options and other variables have seemingly become endless. In this series we’ll examine your Regulation E compliance and consumer obligations in Part 1, then discuss your chargeback and recovery rights under the global networks’ rules in Part 2.

Two-Part Recording

Part 1: Debit card disputes and Reg E

Regulation E is a straightforward concept with a simple purpose: consumer protection. Yet applying the regulation to each situation isn’t always a black-or-white matter. We’ll analyze the Reg’s language and restate the requirements in easy-to-understand terms you can apply to consumer claims.

Part 2: Debit card disputes and the global networks’ recovery rules

Mastercard^® and Visa^® chargeback rules are notoriously complicated. Understanding the requirements for every chargeback reason is an overwhelming undertaking for anyone. Join us to learn the requirements and reason codes used most often to attempt recovery from a merchant.

Regulation E Disputes for Debit Cards

On-Demand - AAP / APRP Credits 1.2

The Electronic Funds Transfer Act and Regulation E protect consumers from many types of unauthorized debits. This webinar will help you understand how Regulation E disputes apply to debit cards and when they require provisional credit and/or refunds.

Card Training - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

Join us for an informative Card Training Session in relation to Debit Card Fraud, Disputes/Chargebacks and application of Regulation E.

Diana is a veteran financial services trainer and is well respected for her vast knowledge of the card payment industry, ACH Network and EFT Compliance. Audiences welcome her insights on payment trends and emerging payments. Diana’s enthusiasm and passion for all things payments results in a high energy presentation.

Speaker:

Diana Kern
Senior Trainer, Shazam

3.6 AAP/APRP Continuing Education Credits