Another item available to assist you with your Check 21 education are these Check 21 Q&A cards. These cards present those questions that the consumers, as well as your retail and operations staff, will most likely need answered regarding Check 21. Presented in a simple Q&A format, four cards make up a set. One card answers those questions that your frontline staff will be presented with, the second card covers operational questions and issues, the third card describes the elements and the anatomy of a "substitute" check and the last card describes the Error Resolution procedures that must be followed when handling a re-credit claim and describes who the reconverting bank is using a number of different scenarios. Set of four 8.5" x 11" cards.
This revised publication from NACHA – The Electronic Payments Association and the Council for Electronic Billing and Payment (CEBP) describes how billers and/or their processing partners can use the ACH Network for collecting bill payments and managing receivables in both business and consumer channels. Billers receive payments through many physical channels (mail, telephone, lockbox, etc.) that are slow and costly to process. By taking advantage of the efficiencies and cost-savings offered by processing payments electronically via the ACH, billers can see rapid improvements in timeliness of payment receipts, as well as significant processing cost reductions. This publication explains how to take advantage of the various ACH applications that will best suit their accounts receivable model(s). Appendices include B2B and B2C Receivables ROI calculators, a sample remittance processing/concentration questionnaire for RFP/RFI submissions and a sample ODFI/Originator agreement.
- Table of Contents
- Chapter I. Introduction
- Chapter II. Accounts Receivables Processing
- Chapter III. Benefits of ACH Bill Payment Receivables
- Chapter IV. ACH Applications for Biller Receivable Channels
- Chapter V. Getting Started with an ACH Receivables Program
On October 28, 2004 the Check 21 legislation became law. From then on, consumers who are accustomed to getting their checks back won't . . . and they will have questions. To help you answer those questions, WACHA has developed a statement stuffer that briefly explains Check 21 and what a substitute check is. The check 21 consumer statement stuffer is sold in lots of 250. 3.5" x 8.5"
For more in-depth consumer education, these new Check 21 vs. e-Check brochures are a must. This brochure explains the difference between Check 21 (and substitute checks) and other eCheck applications (such as ARC) in an easy to understand question and answer format. The brochures are sold in packs of 100.
These convenient, durable cards have had a total makeover. Keep relevant check/image information right at your fingertips, including all of the available X9 image standard return reason codes and the most commonly used Federal Reserve adjustment type descriptions and time frames. Also provides UCC information regarding the handling of lost cashier’s checks and stale/ post-dated checks.
Whether studying for the NCPC exam or keeping current with professional development, CheckPro™ is the tool that gets you where you are going. CheckPro™ has been specifically designed to help you master the changing check landscape and related payment systems. Covering 4 essential knowledge areas: Fraud and Risk, Operations, Products and Rules, Laws, and Regulations, CheckPro™ contains all the extra practice and information you need to be a successful Check Professional.
How do I play the game?
Cover all 4 areas or choose your focus. For each area, ten questions will be randomly generated from the pool. Feedback is provided on each question. Correct questions earn you CheckPro™ dollars towards your goal. A full statistical report is available following the Game completion, to assist in your self-assessment.
How do I take the test?
Choose your own test size from 25 to 100 questions. Questions are presented with a virtual tracking sheet to track progress. Score the test and review the answers to determine areas for improvement. CheckPro™ presents a unique experience every time. Flexible and easy to use, CheckPro™ allows you to stop and return at your convenience.
The Expedited Re-credit Claim form is required when a customer alleges that their account was improperly charged due to a substitute check. This 3-part form accommodates the customers' claim and request for re-credit, as well as providing space for the claimant bank and the indemnifying banks to record their actions with regard to the claim. These forms are sold in packs of 25.
Are you tired of wasting time and money trying to collect on checks returned for insufficient funds (NSF)? Now there's a faster, cheaper, more efficient was- re-presented checks electronically through the ACH network! The Guide for Implementing a Re-Presented Check Entry Program has been developed by experts at the National Automated Clearing House to help you take advantage of this new application. In it you'll find everything you need to determine if a re-presented check program is right for your organization and how to comply with the new RCK rules. Topics include:
- Background, benefits, and economic incentives
- Issues for originating companies to consider
- ODFI responsibilities
- RDFI responsibilities
- Consumer issues and rights
A handy cost/benefit analysis worksheet is also included, as well as lists of frequently asked questions from the financial institution and consumer point of view. The legal aspects of re-presented checks (whatÂfs legal, whatÂfs not, rights and limitations for all participants), and formatting requirements are also covered in depth. If you are a biller, retailer, third party service provider, ODFI, RDFI or legal counsel for any of these, you owe it to yourself and your customers to explore the benefits of this exciting new application.
The Rules covering Telephone-Initiated ACH Debits went into effect on September 14, 2001. This new publication from NACHA – The Electronic Payments Association, will give you the information you the need to offer this option. Subjects covered include:
- Preface - How to Use this Guide
- Chapter One: Introduction & Overview
- Chapter Two: Telephone-Initiated Debit Entries: Getting Started
- Chapter Three: Risk Management for TEL Entries
- Chapter Four: Case Studies
- Chapter Five: PPD Telephone-Initiated Transactions
- Chapter Six: Frequently Asked Questions
- Chapter Seven: The Automated Clearing House Network
- Chapter 8: Best Practices Checklist