The Consumer Financial Protection Bureau’s (CFPB’s) Office for Older Americans present details of common fraud and scams that target older adults, discuss ways to recognize red flags of elder financial exploitation, and share free resources for consumers and financial institutions. Presenters explore how payment professionals are working with fraud networks and examine an elder fraud case study involving collaboration with payment professionals. Operations, Customer/Member Service, BSA/Compliance, and Fraud/Risk Management staff will benefit from this two-part informational webinar.
3.6 AAP/APRP Continuing Education Credits