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March 10, 2020
9:00AM - 1:00PM

ACH Customer/Member Service

Baton Rouge, LA

Consistent training in electronic payments is critical to the success of any organization. Your Customer/Member Service Staff is often the first point of contact for account holder questions and inquiries. Can your service staff explain the ACH network to your customers or members? Is your staff comfortable enough with their knowledge level to sell the safety, efficiency, convenience and cost savings associated with electronic payments? It's important they thoroughly understand the functionality of the ACH in order to provide excellent service to your account holders, especially when problems arise. This session provides an overview of the ACH network from a customer/member service point of view,including defining the participants and explaining the transaction flow. An overview of ACH applications and their corresponding rules and regulations will be presented to ensure a clear understanding of ACH problem resolution.

4.5 AAP/APRP Continuing Education Credits 

Registration Fees:

Members: $150 per Single Registrant - SFE Education Club = 6 Points

Others: $300 per Registrant

Investar Bank
10500 Coursey Blvd.
Baton Rouge, LA

Click here to Register!

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Add to Calendar aCLuDhaqizCaPxAftmqF167204 03/10/2020 09:00 AM 03/10/2020 01:00 PM false ACH Customer/Member Service Consistent training in electronic payments is critical to the success of any organization. Your Customer/Member Service Staff is often the first point of contact for account holder questions and inquiries. Can your service staff explain the ACH network to your customers or members? Is your staff comfortable enough with their knowledge level to sell the safety, efficiency, convenience and cost savings associated with electronic payments? It's important they thoroughly understand the functionality of the ACH in order to provide excellent service to your account holders, especially when problems arise. This session provides an overview of the ACH network from a customer/member service point of view,including defining the participants and explaining the transaction flow. An overview of ACH applications and their corresponding rules and regulations will be presented to ensure a clear understanding of ACH problem resolution. 4.5 AAP/APRP Continuing Education Credits  Registration Fees: Members: $150 per Single Registrant - SFE Education Club = 6 Points Others: $300 per Registrant Investar Bank10500 Coursey Blvd.Baton Rouge, LA Click here to Register! Baton Rouge, LA