It’s often not the sophisticated malware or zero-day exploits that cause the most damage. It’s the simple, overlooked gaps in process and identity management. Recent high-profile breaches, including those at major UK retailers like Marks & Spencer and Co-op, have highlighted just how vulnerable organizations remain to low-tech, high-impact attacks.
These incidents weren’t the result of advanced persistent threats or nation-state actors. They were social engineering attacks, where threat actors impersonated employees and convinced IT support staff to reset passwords. No code was written. No systems were hacked. Just a convincing phone call.
Let that sink in.
The result? Unauthorized access to internal systems, operational disruption, and a wave of scrutiny over how something so basic could slip through the cracks.
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