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07/01/2024

Backlog of identity theft cases at IRS leaving many without refunds

The Signal

A backlog of identity theft cases at the Internal Revenue Service is growing, hitting 500,000 in April, according to a new report from National Taxpayer Advocate Erin Collins. 

The Taxpayer Advocate Service, led by Collins, is an independent organization within the IRS that issues two annual reports to Congress, reporting findings and making recommendations on how to fix them. 

The major backlog has led to some taxpayers not receiving refunds and others not seeing their cases get resolved for years, according to Erin Collins. 

The average resolution time for the cases was more than 22 months. 

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