Commercial payments are never just payments. More than the money movement itself, business payments comprise the workflows and data surrounding and supporting them.
Ultimately, commercial payments help define and dictate the end-to-end experience a business can provide its customers.
“Helping our customers move to a more automated payment transaction and provide their customers with a frictionless process is the biggest benefit,” Ari Widlansky, managing director and U.S. chief operating officer at Esker, told PYMNTS.
“By improving the transaction experience, it makes that customer stickier,” Widlansky added.
Getting paid is crucial to the livelihood of businesses, no matter their size, and that makes the accounts receivable (AR) function critical to growth. The shift from legacy payment systems to digital solutions is proving to not be just a trend — but a necessity.